Where AI meets real business value
It takes a team in the room
Forward deployed engineers get the headlines. But AI that actually gets used takes four roles working together: the people who listen, design, build and scale.
Who's haunting the handoff?
Every team has a ghost. It's the reason behind the work, and it slips out of the room each time a job changes hands. How context goes missing at the handoff, why AI makes it louder, and how to keep the why attached to the work.
What Coaching Five-Year-Olds Taught Me About AI
At first glance, coaching a chaotic field of five-year-olds has nothing to do with building AI. But they share the same secret.
Shadow AI Is Hiding in Your Processes
Who's using it, and what is it doing to your company? Jason Mangold on how AI quietly drains context between the people doing the work and the executives who depend on it, and what Open by Design means at Waifinder.
Who's Deadheading the Roses?
Jason Mangold on why context gets lost between the people who understand the problem and the people doing the work, and what Open by Design means at Waifinder.
Where Does Your Team's Time Actually Go?
Small tasks add up fast. Here's how to find where your team's time really goes, and why that's the best place to start with AI.